Tag: success stories

Implementing Network Design In-House to Reduce Costs

To respond to increasing network costs and expensive corrective actions, our client needed to create an effective network design strategy. Gartner helped the client carry out network design strategy in-house versus investing in software. This strategy helped the client save $1 million in expense and up to 15X in membership cost. Most critical priority The client was looking to determine whether it should go forward with buying software and doing network design work internally or using its external consultants to help it with the network analysis. How Gartner helped Gartner supported the client in developing an alternative pathway to accomplish objectives by better understanding business needs, achieving broader team alignment and developing a strategy that could be executed in-house. This

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Aligning Supply Chain Technology with Business Processes

While the organization made necessary technology updates to support constraint based planning and multi-echelon inventory optimization, the client wasn’t convinced about the technology’s alignment with business processes. Gartner helped identify opportunities to improve this alignments. Most critical priority The client’s priority was to develop a consistent view and strategy across the organization to better align supply chain technologies and capabilities with business processes. How Gartner helped Gartner assessed the current business processes using the Gartner Supply Chain Maturity Assessment. The client used Gartner advisory expertise to engage internal stakeholders on how, who and what was needed to align process and work streams. Gartner found efficiency by aligning and optimizing tools and processes, notably by upgrading systems and tools with the

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Implementing Freight Pay and Audit for Improved Accuracy

The VP of sourcing and logistics at a diversified chemical company was eager to work with Gartner to make transformational changes within his transformation function. They identified implementing a new freight pay and audit (FP&A) system to outsource freight invoice payment that was currently being done internally. Gartner supported them in selecting the right vendor to implement the transformation and eliminated $84,000 in extra fees on an existing tool which would be rendered redundant. Most critical priority The client wanted to implement an FP&A system to outsource freight invoice payment, and also introduce an audit process to ensure accuracy of freight bills and avoid being overcharged. How Gartner helped Through multiple rounds of interactions with our Supply Chain Leadership Partner

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Control Transportation and Supply Chain Labor Costs

The Chief Supply Chain Officer at a healthcare company needed to enable her leadership team to tackle the industry’s most urgent supply chain challenges: rising transportation costs, labor scarcity, and breakdowns in inventory management. Thanks to Gartner’s research and expertise in healthcare supply chain management and supply chain talent management, the client avoided high talent acquisition costs and effectively enabled the leadership team to reduce cost to serve. Most Critical priority  After bringing in supply chain talent from outside the industry, a new Chief Supply Chain Officer must rally her leadership team to tackle healthcare’s most urgent supply chain challenges: rising transportation costs, labor scarcity, and breakdowns in inventory management. How Gartner Helped The client used: Supply chain talent management

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Enabling Supply Chain Transformation at Infineum

The Director, Supply Chain & Procurement at Infineum turned to Gartner for support on supply chain transformation, specifically: workshopping, technology analysis & review, skills development, and functional maturity assessment. Thanks to Gartner’s expertise, Infineum’s supply chain transformation work has enabled better planning and execution, better decision making and greater innovation. Most Critical priority The Director The Director, Supply Chain & Procurement at Infineum initiated supply chain transformation and digitalization work to grow the top line, reduce cost to serve, improve the customer experience, drive efficiency and strengthen organizational culture. How Gartner Helped The client used: Practical, hands-on workshop for Infineum’s supply chain leadership team, hosted by Gartner analysts Expert technology insight to identify solutions for increasing supply chain visibility, augmenting

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