The professional experience and technical expertise made the choice an easy one… exceptional results. We are completely satisfied.
There are a lot of service providers out there, but your staff were personable, friendly, knowledgeable and made it very clear they were there to help us get better, not to find as many exceptions as possible.
They go out of their way to be helpful, offering their guidance and suggestions (as opposed to a cookie-cutter approach). Initially, we chose BAI because of their reputation. We went back to them the next few years because of their people and their professionalism, the depth of their technical and procedural knowledge, and friendliness.
Far more extensive test than any we have had in the past… The reps are 100% on your project and always available to give you feedback.
Outstanding platform for vulnerability remediation. Everyone I talked to from sales folks to technical experts were all great to work with and very knowledgeable.
The experience was great, and I felt that BAI had my back. The techs were great to work with and helped me resolve security issues. They were working with me to correct issues rather than just pointing out what was wrong.
There are many players in this field. I contacted some of my industry peers and asked who they used. BAI came in at the top.
I love how in the final deliverables recommendations are provided. I’ve seen other solutions (and past vendors) who simply tell you what’s wrong without any help to remediate.
The dedicated engineer that learns our environment is huge! Also, the reporting is as high level or granular as you need it to be.
We have worked with BAI Security for 5+ years. They are professional, knowledgeable and personable. The technicians have a great understanding of our complex infrastructure
Price was right, service was excellent, and the final deliverables were outstanding. Great team.