Q: I've
heard all about virus protection, managed services, security audits
and the like, but I'm not sure how to budget for information security
in the new year. Can you help?
A: While
it is good that you are at least thinking about spending some money on
information security, there is less of a canned response to this or a
particular percentage of gross sales to spend here. For marketing,
labor or cost of goods sold, there is usually a set recommended
percentage of gross sales to spend or use as a budget. We haven't
progressed to that point for IT/information security yet--the key word
here is yet.
On the one hand, information security is like insurance. Many
senior-level executives struggle with the fact that spending money in
this area does not necessarily add direct value to a company's product
or service. Neither does spending it on property insurance. Whether a
business spends a dollar or a million dollars on a particular
insurance policy doesn't matter to the consumer and the value he is
looking for. True reliability of sourcing is guaranteed with
insurance, but that is indirect value. The amount you should spend on
an insurance policy depends on what you want to insure. If you are a
small operation with few computers and limited usage of the Internet
and e-mail, then your risk of loss is less, requiring less insurance.
If your business is an e-business and you carry out transactions on
the Internet supported by intensive e-mail communication, then
insuring your information and making the networks secure are of
paramount importance. Spending more on insurance makes sense in this
higher-risk situation. As you can see, there is no set percentage in
each of these cases, but there is a relative risk factor that can be
evaluated to help guide what should be spent on information security.
On the other hand, many companies, both large and small, put the
information security budget in with the overall IT budget.
Historically, budget managers will look at IT infrastructure costs
first, hardware second, software third and then, if there is enough
money left, information security. This is like adding on a room
addition to a house and if there's money left, insuring it against
fire and damage. Without enough insurance, the risk of loss increases.
Without enough information security, the risk of intrusions, viruses
and security breeches goes way up. Therefore, evaluating an
information security budget should be the first part evaluated if it
is to be included in an overall IT budget.
The other thing related here is the manpower required to run an IT
department and implement the budget components. Companies will budget
for the IT manager, the hardware manager, the software manager and the
related programmers and specialists. Again, historically speaking, the
budget for the information security manager or programmer comes last,
if there's money available. This is a common situation, which is why
you see security for information systems outsourced to third parties.
This outsourcing still has to be budgeted but is usually easier to
budget for than a person or an increased headcount. Within this
outsourcing budget can come money for an information security audit, a
plan to make sure all systems remain secure and the ongoing monitoring
to make sure that any new hackers, viruses or intruders are kept at
bay. In the world of information security this is known as managed
services. In the world of a company's information network, outsourced
security services eventually add reliability and peace of mind to a
company. This can eventually also add some indirect value to a
company's products and services.